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Yogurt Pouch Brigade FAQ

Who can sign up for the Yogurt Brigade program?
What do I need to sign up for the Yogurt Brigade program?
How long does it take to get Yogurt Brigade boxes?
I signed up for the Yogurt Brigade program, but I haven't received a confirmation email. What do I do?
How many boxes do you send?
Do I have to pay for shipping?
How do I get more Yogurt Brigade boxes? Can I get more than 4?
Why do some of the Yogurt Brigade boxes I received seem used?
Do I have to rinse the yogurt containers?
Do I have to remove the lid from the yogurt containers?
How many yogurt containers should I put in each Yogurt Brigade box?
How much do you pay per yogurt container?
How often do I get paid for my yogurt containers?
Is there a limit to how many yogurt containers I can redeem?
What kind of pouches do you accept?
How should I send the Yogurt Brigade boxes back to TerraCycle?
Our organization is done collecting yogurt containers, can I unsubscribe?

General Information

Who can sign up for the Yogurt Brigade program?

We welcome anyone from almost any organization to join in our recycling efforts! There are some practical considerations your organizations should keep in mind. For example, our program is not designed to accommodate recycling centers. We are currently collecting only 6 ounce and 32 ounce yogurt containers.

What do I need to sign up for the Yogurt Brigade program?

Signing up for TerraCycle & Stonyfield Yogurt Brigade program is easy! All you need is a 501(c)3 charity (and their Tax ID #) to donate to, and of course, yogurt containers! We have a list of many acceptable organizations to donate to if you do not currently have one in mind. You will also need a valid email address and non-residential address for us to mail boxes to you. Do to the size of the boxes sent, we are unable to deliver to P.O. Boxes.

How long does it take to get Yogurt Brigade boxes?

Once you sign up, you should receive a confirmation email from customersupport@terracycle.net. After you confirm, it takes roughly 2–3 weeks to receive your first set of boxes. We ship boxes via UPS Ground from New Jersey. Shipping times will vary by location. If you have not received your bags by the third week, send a quick email to customersupport@terracycle.net from the email address you signed up with or call our customer support team at 866–967–6766.

I signed up for the Yogurt Brigade program, but I haven't received a confirmation email. What do I do?

Try signing up again and check to see that the email address is entered correctly. If it is, modify or check your spam filter for an email from customersupport@terracycle.net. If you still are experiencing difficulty, please call our customer support team at 866–967–6766.

Getting Stonyfield Farm & TerraCycle Yogurt Brigade Boxes

How many boxes do you send?

After you sign up, we will send you 4 boxes which can hold 400 6-ounce containers or 50 32-ounce containers. It should take roughly 1-2 weeks for you to receive your boxes. You will only receive 4 more boxes if you return boxes to us and our records indicate that you only have 2 boxes remaining. Because we reuse our boxes for other participants, we want to make sure there is a commitment to this program. Check your account online for feedback on your yogurt containers, tracking your progress, etc.

Do I have to pay for shipping?

Nope! All the boxes are mailed to you at our expense and come with UPS return labels which will bring the yogurt containers back to our factory so that we may package TerraCycle Plant Food in them! You win, we win, and the environment wins.

How do I get more Yogurt Brigade boxes? Can I get more than 4?

Four boxes are automatically sent to your location when you return filled boxes with yogurt containers and are down to 2 boxes at your location. Because of the number of participants, we are unable to handle special requests. Please be aware of the 1-2 week processing time and plan accordingly at your location.

Why do some of the Yogurt Brigade boxes I received seem used?

Our company is all about recycling and so we reuse everything and anything we can! We try to reuse the Yogurt Brigade boxes several times to help the environment and also allow more folks to participate. The sooner you return your boxes full with yogurt containers, the faster we can send boxes out.

Collecting Yogurt Containers for TerraCycle Planter Pots

Do I have to rinse the yogurt containers?

Yes, you must rinse out the yogurt containers to receive credit. This will also preven mold from growing in the containers.

Do I have to remove the lid from the yogurt containers?

Please remove the lids from empty yogurt containers.

How many yogurt containers should I put in each Yogurt Brigade box?

The collection bag fits 400 6-ounce or 50 32-ounce yogurt containers.

How much do you pay per yogurt container?

We credit your charity $.02 per 6 ounce yogurt container and $0.05 per 32 ounce yogurt container. Refer below for a picture of the acceptable yogurt containers.

How often do I get paid for my yogurt containers?

Checks are mailed to your charity twice a year in June and December. The cutoff for the June check is April 30th and the cutoff for the December check is October 31st.

Is there a limit to how many yogurt containers I can redeem?

Currently there are no limits. However, please keep in mind the realities of the 1-2 week processing times, shipping times, etc. This program is designed for low-volume, steady streams of yogurt containers.

What kind of yogurt containers do you accept?

6-ounce and 32-ounce yogurt containers with wide mouth such as Stonyfield Farm, Brown Cow, and Dannon, etc. We cannot use Yoplait or Breyers yogurt containers because of the different shapes and sizes.

How should I send the Yogurt Brigade boxes back to TerraCycle?

Simply secure the boxes full with yogurt containers with packing tape and find a UPS regular pickup/drop off location. Please do not call UPS to schedule a custom pickup. TerraCycle will not pay for custom pickup. Visit http://www.ups.com/dropoff?loc=en_US to find a drop off location if your non-residential location does not have regular UPS service.

Our organization is done collecting yogurt containers, can I unsubscribe?

To unsubscribe, return all the boxes you currently have with yogurt containers and then visit your online account. You must return all boxes to receive your credit.

Program Statistics:

601 total participating locations

Based on 20 reviews.

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