Yogurt Brigade Sponsored by Stonyfield

Yogurt Brigade Sponsored by Stonyfield® F.A.Q.

What kinds of packaging are acceptable?

We will accept any size Yogurt container that will nest (neatly stack). Please keep in mind that we donate *$0.03 for all yogurt containers. We do not accept, spread or cottage cheese containers. Please note: If you have spread containers, please join the Spreads Brigade to send in your spread containers and lids.

Who can sign up for the Yogurt Brigade Sponsored by Stonyfield®?

We welcome anyone from almost any organization to join in our recycling efforts! There are some practical considerations your organizations should keep in mind. For example, our program is not designed to accommodate recycling centers.

Which states can participate in the TerraCycle Brigades?

TerraCycle Brigade programs are open to all U.S. States EXCEPT for ALASKA,Hawaii and Puerto Rico. If you live in Alaska ,Hawaii or Puerto Rico and sign-up for a Brigade, your account will be automatically deactivated and your location will notbe able to print or request labels. We apologize for the inconvenience and hope to have brigade programs running in those states and territories in the future.

What do I need to sign up for the Yogurt Brigade Sponsored by Stonyfield®?

Signing up for the Yogurt Brigade Sponsored by Stonyfield®!

You will need to provide 1) a contact person to oversee the Yogurt Brigade Sponsored by Stonyfield® at your location and 2) a 501(c)3 charity (and its Tax ID #). If you do not have your own charity, you can select our default charity. You will also need to provide a valid e-mail and mailing address.

Can my school or organization sign up more than once?

No. Each individual and organization, including schools, can only have one Brigade account. Any additional accounts will be suspended. However, more than one brigade can benefit a single school. If you have any questions please contact customersupport@terracycle.net for clarification.

Is there a minimum/maximum amount of packaging to collect before my school or charity will receive a check?

If you have a payment of less than $5 in June, we will not cut a check at that time. If you are still under $5 in December, we will send you whatever your payment is at that time. Otherwise, you can collect as much packaging as you like and we will submit checks in June for any amount over $5.

I've sent collections in to benefit a charity. Why didn’t I receive a check?

Charity checks are mailed DIRECTLY to the designated charity, not to the individual contact. Charities will receive a check in June for collections received between November 1st-April 30th. Charities will receive a check in December for collections received between May 1st –October 31st.

I forgot to select a charity during sign up. Can I still select one?

Yes. You can select or change the charity through the TerraCycle website for Yogurt Brigade Sponsored by Stonyfield®. Simply log into your account at www.terracycle.net and click on the purple “Benefit” tab through your profile. Select the green “change” link under “My Current Charity is…”. Select the option - “New Charity” and fill out all necessary charity information.

Please note:Whichever charity you have listed on your account on April 30th and October 31st will be the beneficiary of the funds earned on your account. You can also call 1-866-967-6766 or email customersupport@terracycle.net with the charity name, address, contact person and Tax ID #.

Do I have to pay for shipping?

Nope! You will be able to print pre-paid UPS shipping labels from our website through your online account. This will bring your Yogurt Brigade Sponsored by Stonyfield® collections back to our factory to be up-cycled into TerraCycle eco-chic products! You win, we win, and the environment wins!

How do I ship the packaging back to TerraCycle?

Option 1 (Eco Friendly way!): If you already have a reused box or bag, you can download your own pre-paid UPS return label by clicking the “Get Mailing Labels” icon and select Yogurt Brigade Sponsored by Stonyfield® under the drop down menu on our web site. Print the pre-paid label and affix to the reused box or back and drop off at a local ups drop off location.

Option 2: If you would like to receive pre-paid UPS return labels and boxes, simply select “Send Me Mailing Labels.” 2 boxes with pre-affixed UPS return labels will be shipped to your address. Please allow 3 to 4 weeks for delivery time. Delivery times may vary depending on your location.

Is there a limit to how many pieces of packaging I can send in?

There is no limit to the amount of packaging you can send in. We ask that you fill a box before shipping. As long as you have been sending in a slow, steady stream, you are doing well. For additional information, please see the “Shipping Instructions”, which you can download from the GROW tab located on your online account.

I checked my status. Why is it incorrect?

Please check back frequently to see your status update. If there is a serious problem with collections/donations status please call Brigade Services at 1-866-967-6766 or e-mail customersupport@terracycle.net.

How much will my organization be paid for yogurt cups?

Each Yogurt Brigade Sponsored by Stonyfield® location sends in will earn the non-profit of your choice $0.03. Yogurt Cups will be counted based upon a weight using .0031 lbs. as the average weight of a yogurt cup.

We are done collecting for the Yogurt Brigade Sponsored by Stonyfield®, can we unsubscribe?

Please log into your account on the TerraCycle website. Select the “COLLECT” tab and then the option “Remove this Brigade” located under the Yogurt Brigade Sponsored by Stonyfield.